Shipping Policy
With Theo Logistics, we offer same-day delivery on eligible orders placed before 12:00 PM. Orders are processed quickly, ensuring your items arrive by the end of the day. Our trained drivers maintain high standards of care to deliver promptly and securely. Same-day delivery is available within select areas; please enter your zip code at checkout to confirm availability.
Refund Policy
We want you to be completely satisfied with your purchase. If you're not, you can request a refund within 14 days of delivery. To be eligible, items must be unused, in their original packaging, and in the same condition you received them. Once we receive and inspect your return, we'll process the refund to your original payment method within 5-7 business days. Please note that shipping fees are non-refundable. For assistance, contact our customer support team, and we’ll guide you through the process.